No delivery and No refund

<p>We bought Towels etc. from Boardmans online on 30 March 2016 to the value of over R1200. We received delivery a few days later but 2 items were missing. I emailed them and they said they will forward the complaint to the dispatch centre who will decide whether to deliver the missing items or refund my account.</p> <p>After a week of not hearing anything I emailed them again and after a few days they said they will refund my account. Again I heard nothing for a few weeks and contacted them again, after a few days they apologized and asked for my account number to refund the items. It is now more than 2 months later and I have still not received anything from them.</p> <p> </p> <p>I can also not access my account statement online as the Edgars website keeps telling me there was an error in loading my statement.</p> <p> </p> <p>Please be careful when buying online from the Edcon group especially if you have to be refunded. They do not cope well with technology.</p> <p> </p>