ML
Mamoraka L

1 reviews | Active since Jul 2016

05 Jul 2016, 12:14

No delivery

<p>I placed an order ( ********** 20 ) through online on the 26june2016 and still awaiting for the delivery / response from boardmans department. Kindly assist with the progress of my order.. . i tried to call your call centre twice but no one is willing to assist as your employees put me on hold saying they are checking with online department until a call cut off. </p>

0
Replies (2)
Boardmans
Boardmans's reply07 Jul 2016, 08:00
Official

We have received your concerns and apologise for the inconvenience caused by the matter as per our telephonic conversation. We have escalated the refund and update request to the Boardmans online team and they will revert back to you on the matter. Please find the below reference number for your email ********** 052/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.

ML
Mamoraka L's update21 Jul 2016, 13:12
Reviewer Update

Kindly advise when am I going to receive my refund since its been 3 weeks now. I am highly disappointed with Boardmans online.