MM
Melanie M
1 reviews | Active since Mar 2010
23 Oct 2015, 09:00
NO DELIVERY
I was at the Design Quarter on the 10th of September 2015, I bought two of their \Lampe Berger Paris"first I took one for myself and noticed that the box was empty (it was too light) one of the shop assistants (a man) told me he had to check that all was inside and took the actual lamp off the shelf and checked that the wick and funnel were in the box. A bit later I decided to get another one for my daughter - I also took the empty box to the counter"
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Boardmans's replyOfficial
26 Oct 2015, 11:14Hello Navarre1,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that a follow up is being done on your query in order to provide you with feedback.
The reference for your query is as follows: ***/GO
Again we do apologise and thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that a follow up is being done on your query in order to provide you with feedback.
The reference for your query is as follows: ***/GO
Again we do apologise and thank you for your patience.
Kind regards,
Edcon customer experience team
***
Boardmans's reply26 Oct 2015, 11:14
Official
Hello Navarre1,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that a follow up is being done on your query in order to provide you with feedback.
The reference for your query is as follows: ***/GO
Again we do apologise and thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that a follow up is being done on your query in order to provide you with feedback.
The reference for your query is as follows: ***/GO
Again we do apologise and thank you for your patience.
Kind regards,
Edcon customer experience team
***