PM
Prishaun M
1 reviews | Active since Jul 2011
10 Dec 2015, 12:29
No action taken on hellopeter complaints
I am yet to receive an answer regarding my last hellopeter compliant ***/GO.<br> <br> I tried to purchase your Jamie Oliver knife block set (Jamie Oliver Must Have Knife Block Set, SKU: ***1) which was listed at R329.97 but when I selected the item the price jumped to R549.95.<br> <br> This is totally unacceptable. You have given me zero feedback!!!
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Boardmans's replyOfficial
11 Dec 2015, 15:57Hello PM17,
Thank you for taking the time and addressing your service experience with us. We must apologise for the lapse in service however as per reference ***/GO indeed the matter has been escalated to Online management team for urgent assistance.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for taking the time and addressing your service experience with us. We must apologise for the lapse in service however as per reference ***/GO indeed the matter has been escalated to Online management team for urgent assistance.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Boardmans's reply11 Dec 2015, 15:57
Official
Hello PM17,
Thank you for taking the time and addressing your service experience with us. We must apologise for the lapse in service however as per reference ***/GO indeed the matter has been escalated to Online management team for urgent assistance.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for taking the time and addressing your service experience with us. We must apologise for the lapse in service however as per reference ***/GO indeed the matter has been escalated to Online management team for urgent assistance.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***