AM
Adrian Murray-Smith

1 reviews | Active since Dec 2016

09 Jan 2017, 14:11

More than a month still waiting for refund .Don't purchase from Boardmans.

<p>Placed an online order on the 24 November. After 2 weeks of no response I cancelled the order on the 8 December ( ********** 189/GO). </p> <p>Got a standard we are looking into it reply on the 27 December and it's now 9th January and emails again go unanswered. </p> <p>AVOID BOARDMANS. I have no idea why they have an online shop if they aren't going to staff it properly. </p> <p> </p> <p> </p>

0
Replies (1)
Boardmans
Boardmans's reply09 Jan 2017, 16:54
Official

Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience.

We have escalated the refund request to the Online management team for further assistance and feedback will be provided.

Kind Regards

Customer Experience Team

***