WJ
Willem J
1 reviews | Active since Oct 2014
21 Jul 2015, 10:25
Mistakes made and no feedback
We ordered a few items on the 5th of July, worth about R519. We've ordered with Boardmans before, and had a bad experience
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Replies (1)
Boardmans's replyOfficial
21 Jul 2015, 13:26Hello Suitless,
Thank you for highlighting the flaw during your recent visit to our Boardmans online store. As per our telephonic discussion please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. Kindly note that we were experiencing a system problem however, our IT department has fixed it.
At Edcon, we take pride in ensuring our customer's satisfaction and we unfortunately did not meet your expectations.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.
Your Reference Number Is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for highlighting the flaw during your recent visit to our Boardmans online store. As per our telephonic discussion please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. Kindly note that we were experiencing a system problem however, our IT department has fixed it.
At Edcon, we take pride in ensuring our customer's satisfaction and we unfortunately did not meet your expectations.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.
Your Reference Number Is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Boardmans's reply21 Jul 2015, 13:26
Official
Hello Suitless,
Thank you for highlighting the flaw during your recent visit to our Boardmans online store. As per our telephonic discussion please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. Kindly note that we were experiencing a system problem however, our IT department has fixed it.
At Edcon, we take pride in ensuring our customer's satisfaction and we unfortunately did not meet your expectations.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.
Your Reference Number Is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for highlighting the flaw during your recent visit to our Boardmans online store. As per our telephonic discussion please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. Kindly note that we were experiencing a system problem however, our IT department has fixed it.
At Edcon, we take pride in ensuring our customer's satisfaction and we unfortunately did not meet your expectations.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.
Your Reference Number Is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***