EK
Eulani K
1 reviews | Active since Mar 2009
25 Aug 2015, 11:14
Missing items from Online Delivery
I ordered a Bialetti Belly Pot 30cm Frying pan from Boardmans online in July, and when I received it on 22 July, the lid was missing. The item was advertised on the website with a \Toughened glass lid with steel profile and silicone and steel knob
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Replies (1)
Boardmans's replyOfficial
25 Aug 2015, 16:39Hello eulani,
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that the feedback provided from the online department is that arrangements for collection of the incomplete order have been made.
Once collected, your complete order will then be delivered to you.
The reference for your query is as follows: ***/GO
Should you require further assistance, kindly contact us on the below contact number.
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that the feedback provided from the online department is that arrangements for collection of the incomplete order have been made.
Once collected, your complete order will then be delivered to you.
The reference for your query is as follows: ***/GO
Should you require further assistance, kindly contact us on the below contact number.
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Boardmans's reply25 Aug 2015, 16:39
Official
Hello eulani,
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that the feedback provided from the online department is that arrangements for collection of the incomplete order have been made.
Once collected, your complete order will then be delivered to you.
The reference for your query is as follows: ***/GO
Should you require further assistance, kindly contact us on the below contact number.
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that the feedback provided from the online department is that arrangements for collection of the incomplete order have been made.
Once collected, your complete order will then be delivered to you.
The reference for your query is as follows: ***/GO
Should you require further assistance, kindly contact us on the below contact number.
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***