LACK OF SERVICE AND DELIVERY OF WRONG ORDER

<p>I ordered goods at Boardmans online. On monday 6 February an order was delivered, the despach from the courier on side of the box was for me but the contents was for an order of one Itumeleng. I called and mailed boardmans online and requested them to collect the wrong order and bring MINE. They said it will be resolved within 48 hours. It has now been 4days, I still have not received MY order and the WRONG order is still here as well!! The service is useless I had to call them today to ask when I will receive my order. the lady told me the couriers said it will be dispached yesterday.....well it still not here therefore clearly not despached. She could not tell me when it will be delivered. This is Boardmans and their courier services mess, I cannot see why I need to call to enquiry all the time. </p> <p> </p> <p> </p>