1 reviews | Active since Jul 2011
internet ordering poor as customer service does not reply to 3 emails
<p>order ********** 8.</p> <p>ordered 4 products . received only 2. they have only given me a credit for 1. have sent them 3 emails to customer service and have had no reply</p>
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the complaint the Boardman’s Online team regarding the incomplete delivery and the refund request for the items are not in stock, they will action and revert back to you with feedback. Please find the below reference number for your post ***/GO . We apologise again for the frustrations incurred
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the complaint the Boardman’s Online team regarding the incomplete delivery and the refund request for the items are not in stock, they will action and revert back to you with feedback. Please find the below reference number for your post ***/GO . We apologise again for the frustrations incurred
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Boardmans service is so bad. they promised to get back, ref ********** 615/GO still no reply
Boardmans service is so bad. they promised to get back, ref ********** 615/GO still no reply