Inconvinienced- I want my money

<p>on the 22nd April 2017 I bought items from Boardmans Eastgate amounting to +-R1600 and I was charged twice, on the 28 April I called the store more than 12 times and no one answered as I wanted to make them aware of this. on the 29 April I drove and went to the store as they did not answer the phone the previous day, I made them aware of the double charged and the fact that they are not answering their phone and at the time I was not as upset and disgusted as I'm now. The store manager took my statement and their as proof that I was charged double. He acknowledged the overcharge, promised to call me in the week of the after 1st of May, to date I have not received a call from him nor MY MONEY. I'm disappointed, upset and disgusted by the way the my matter is handled, they have no respect for their customers,2nd of May I received an SMS from Edcon asking about the service I received from boardmans and I wrote to them the same story about my refund, I got the response that they will contact me and GUESS WHAT???? NO CALL FROM ANY ONE FROM EDCON. I'M DEMANDING MY MONEY AND A COMPENSATION FOR STRESS AND INCONVINIENCE AS I DONT HAVE FUNDS TO BUY BREAD AND MILK FOR MY CHILDREN. I HAD TO BORROW MONEY FROM PEOPLE AND I NEVER DONE THIS BEFORE....WHAT AN INCONVINIENCE BY BOARDMANS.......:)</p> <p> </p> <p> </p>