TG
Thomas G
1 reviews | Active since Jan 2017
24 Jan 2017, 09:50
Ignoring customer
<p>We wanted to pay for about R2000 worth of linen at Boardmans in Walmer Park, Port Elizabeth, but was completely ignored by the cashier. We were standing there as idiots while she whiled her time repacking scissors behind the till.</p>
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Replies (2)
Boardmans's replyOfficial
24 Jan 2017, 14:52We have addressed the complaint with the Boardmans Walmer Park Mall management to address as our valued customer is not happy that the store staff member ignored our valued customers and continued with packing scissors instead. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. .
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Boardmans's reply24 Jan 2017, 14:52
Official
We have addressed the complaint with the Boardmans Walmer Park Mall management to address as our valued customer is not happy that the store staff member ignored our valued customers and continued with packing scissors instead. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. .
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Boardmans's replyOfficial
24 Jan 2017, 14:52We have addressed the complaint with the Boardmans Walmer Park Mall management to address as our valued customer is not happy that the store staff member ignored our valued customers and continued with packing scissors instead. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. .
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Boardmans's reply24 Jan 2017, 14:52
Official
We have addressed the complaint with the Boardmans Walmer Park Mall management to address as our valued customer is not happy that the store staff member ignored our valued customers and continued with packing scissors instead. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. .
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,