1 reviews | Active since Jan 2010
Ice machine is *******
Bought the ice machine last year from Boardmans cresta, it has been back too creative arts 6/7 times and always the same fault and the service manager at creative in kempton park is the biggest **** saying she has never spoken to me. The machine has been at the service dept for nearly a month now and not a word , what is the point of having a machine that is never been able to be used because it’s in for repairs, avoid any item that says mellerware as it’s junk disgusting service and product
We have forwarded the complaint to the Boardmans Cresta management to address with regards to the faulty Mellerware Ice machine as it has been repaired repeatedly. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have forwarded the complaint to the Boardmans Cresta management to address with regards to the faulty Mellerware Ice machine as it has been repaired repeatedly. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.