1 reviews | Active since Jan 2016
I want my money back
<p>After almost 4 weeks of dealing with the Edcon customer experience and Boardmans online teams I have still not received my missing item/refund. After numerous calls and escalations, nobody seems to know what is happening or knows anything. Miss Caroline Ramosa, M'am your team is in need of some urgent training when it comes to handling customer queries. To boardmans, clearly you have no clue on how to run an ecommerce business so please rather close the thing and leave it to people who actually know what they are doing.</p> <p> </p> <p>And lastly, I want my money back.</p> <p> </p> <p>Thandi</p>
We have received your concerns and apologise for the inconvenience caused by the matter . Kindly contact *** with your order number so that we may urgently assist and check the status of your refund. A reference number for the complaint logged on your behalf is as follows ***/GO. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter . Kindly contact *** with your order number so that we may urgently assist and check the status of your refund. A reference number for the complaint logged on your behalf is as follows ***/GO. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.