I WANT A REFUND
Hi,<br> <br> i purchased a mellerware juicer from boardmans gateway on the 17th of July as a gift to my mother. Her birthday was the 26th of July. we tried to use the Juicer on the 29th of July and refused to extract the juice. Due to us going on holiday from the 2nd of August to the 10th of August, i took the Mellerware Juice back to Boardmans Gateway on the 12th August to explain to them, the juicer does not work. <br> <br> There was no stock for this Juicer, so the sales person said we will send the Juicer to Mellerware and provide feedback. Up till this day I have not received any feedback with regards to the replacement Juicer.<br> <br> My reference number is : 76739<br> <br> I have called Boardmans 3 times already and still awaiting for someone to return my call and provide me with feedback.<br> <br> The last person I spoke to was Trishen, helpful but still awaiting feedback since was told he will contact me once he gets hold of Mellerware. From the date of return to now is a month and the service is very poor.<br> <br> I want a full refund with regards to my purchase and I will use the money to purchase another Juicer. What type of birthday gift is it when person does not have it!!!!!<br> <br> I WANT MY REFUND<br> <br>
Thank you for taking the time to bring your service experience to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query has been forwarded to the stores management to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team
***
Thank you for taking the time to bring your service experience to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query has been forwarded to the stores management to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team
***
