ST
Sumaiyah T

1 reviews | Active since Sept 2010

29 Jun 2016, 09:25

How Much Longer Must I Wait for My Refund

<p>After posting on Hello Peter / Facebook and Email - the responses I keep getting is we aplogize someone will contact you. No one has contacted me and another week has passed and I still am waiting for someone to advise me when I will get my refund. My order was worth over R800 and I don't understand what more I must do to get my money back. Is this the way Boardmans treats their clients ? Keeping their money for over a month and you begging and trying every route to get your money back. </p>

0
Replies (1)
Boardmans
Boardmans's reply30 Jun 2016, 07:51
Official

We are so sorry that you have not received any meaning full feedback on the refund , the matter has now been escalated to Boardmans online higher management for further assistance. A reference number for the complaint logged on your behalf remains as follows ********** 145/GO

Kind regards,

Customer Experience Team

Call Centre: ***.