sM
sibongile M

1 reviews | Active since Aug 2010

12 Dec 2016, 11:59

Horrible Service

<p>I ordered a parcel on the 02nd of December 2016 and was told it would be delivered withing 5 working days. I made several calls to boardmans online queries and spoke to AthiBulelwa and she assured me that it will be delivered by last week Friday 09th December 2016. Today I called in and spoke to Tselane/Thelane and she was very rude. She even dropped the call onn my ear! If this is the attitude that is practised within this company then I will never buy from them anymore</p> <p> </p> <p>I want my refund please cause that parcel will be of no use to me anymore!</p>

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Replies (1)
Boardmans
Boardmans's reply19 Dec 2016, 16:07
Official

Thank you for bringing this matter to our attention. We apologise for the late response.

Kindly note that the collection has been booked as per reference number ***/GO.

If you ever need to speak to us, please call us on ***.

Kind Regards
Customer Experience Team
***