Horrible, Horrible service

<p>I ordered numerous goods from Boardmans on their sale that they had in the beginning of July. My orders came to around R5000 in total.</p> <p>2 Of my orders were towels- that were supposed to be sets and the third order was Bed linen.<br />1 Of the towel sets were complete and right.</p> <p>The other was basically half sent, I am now sitting with one odd hand towel, one odd bath sheet 2 odd hand towels no bath sheet etc. I expected a big company such as Boardmans to more clever than to send half orders, I mean what am I supposed to do with odd parts of different colour and size bathroom towels?</p> <p>Then this morning my domestic worker tells me that the queen fitted sheet does not fit on our queen bed- its too small.<br />We checked this order after the towel drama and it all said queen on the packets, but what we got was not queen, I don't understand how that works??? Now we obviously we have thrown away the boxes and plastic all the stuff came in so we have no proof.</p> <p>I just want to tell you that even after numerous calls to your call centers for help, that I was advised that they will come collect the odd towels this never happened and i'm still sitting with them. I was told people would call me, this never happened - I always had to call them with no joy anyway cause i'm still sitting with the stuff.</p> <p>What I want to say is I will never ever again support Boardmans, and I will make sure to tell everyone I know about the terrible service I got form you.</p> <p>I would actually go as far as to say your "internet sales" border on theft to me, becuase we order the goods and pay for it, but you just send what you feel like, and we must just accept it, and when yo do ty get help its empty promises, hours on the phone trying to resolve it- and nothing gets resolved and you sit with the drama-oh and Boardmans has your money so they happy and don't care!</p> <p>It's no wonder that the Edgars group is in so much financial trouble, there are probably a lot of unhappy clients out there like me that have just stopped supporting you!</p>