Horrible, disappointing, unprofessional, useless service!!!!!!
<p>I ordered items online on the 4th December. I have still not received my items or any communication from Boardmans!! Instead I am the one constantly following up without fail and not getting any assistance. If you can't deliver within your specified 2-5 working days why not inform the customer???? What is even worse your useless customer service can't even help! Totally unacceptable service. No one even knows when I will get my items. </p>
Thank you for bringing this matter to our attention , we apologise for the late response.
The order has been dispatched today and the tracking number is FAS***4.
Our Online Team contacted you today but to no avail.
Your reference number is ***/GO.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Kind Regards,
Customer Experience Team
***
Thank you for bringing this matter to our attention , we apologise for the late response.
The order has been dispatched today and the tracking number is FAS***4.
Our Online Team contacted you today but to no avail.
Your reference number is ***/GO.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Kind Regards,
Customer Experience Team
***