NR
Naresh R

1 reviews | Active since Mar 2014

27 Jun 2017, 15:30

Goods returned by no REFUND 3 months later

<p>I purchased Noritake Mugs but they delivered cups which I was not happy about so I returned on 30 March immediately and requested after items fetched on 7 April and to date more than 2 months later still no refund received.</p> <p>I have I am unhappy with Boardmans service and incompetence.<br />When am I getting refunded.I called numerous times and the call centre is playing games with me saying they cannot send email to confirm I called.<br />I already spent about R300 in phone calls which is now more than the items purchased so I decided to report on Hellopeter.How many more calls do you want me to make before I can get a response that I have been refunded.<br />Unhappy customer,Naresh Ramdhaney ********** 231</p>

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Replies (1)
Boardmans
Boardmans's reply27 Jun 2017, 17:46
Official

Thank you for bringing this matter to our attention .

Please accept our sincere apologies for the frustrations caused to you with the delayed refund for your online purchase .

WE will follow up with our online team and feedback will be provided .

***/GO

Kind regards

The Edcon Customer Experience Team