Goods ordered online not in stock for my order

I ordered 2 sets of plates last week Tuesday. Only to be called on Saturday to be told that they cannot find stock. Then the lady said she would check with head office on Monday and get back to me (it's 14h49 and I still have not heard from them). I was also called again on Sunday about the same issue by another gentleman... Today I checked on the Boardman's website and the product is still available for sale, I tried to add 2 sets of plates to my cart and no notification that the goods are not available was given.<br> <br> If you don't have stock then why is the product still on your website? You are just going to end up with more disappointed customers. <br> <br> Furthermore if you don't have the plates I ordered, then I can't take the mugs I ordered which match the plates. Please sort yourselves out!