HD
Hlobsile D
1 reviews | Active since Apr 2013
08 Oct 2015, 07:02
Goods not delivered and money not refunded
I bought items online in August and the delivery was made over a week later when the sites indicated that deliveries are done within two days. When the order came,half of the items i ordered was missing and i have return two emails to boardmans about refunding me my money and to date nothing has happened..I regret buying online from boardmans coz to me this is glorified *****ing as they now have both my money and the goods i no longer need..All i want is my money back period
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Boardmans's replyOfficial
08 Oct 2015, 10:52Hello lomgcie,
Please note that our attempts to contact you on the number provided have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
Kindly be advised that your query has been forwarded to the online department to look into and advise.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team
***
Please note that our attempts to contact you on the number provided have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
Kindly be advised that your query has been forwarded to the online department to look into and advise.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team
***
Boardmans's reply08 Oct 2015, 10:52
Official
Hello lomgcie,
Please note that our attempts to contact you on the number provided have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
Kindly be advised that your query has been forwarded to the online department to look into and advise.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team
***
Please note that our attempts to contact you on the number provided have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
Kindly be advised that your query has been forwarded to the online department to look into and advise.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team
***