1 reviews | Active since Oct 2016

26 Nov 2016, 07:38

Fraustrating online serice

<p>I having been trying to purchase an item online for the past 2 days. The transaction does not go through. I have used 2 different cards but get the same error message. I have contacted my back who indicated that the error is not in any way my fault. The online service is very limited and does not provide for an alternate like eft. I am unable to purchase at the store as there is a big price difference. What is the purpose of having on line specials if the transactions dont go throught. Maybe offer the same prices at the store.</p>

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Replies (1)
Boardmans
Boardmans's reply26 Nov 2016, 11:46
Official

Thank you for bringing this matter to our attention. We must sincerely apologise for the inconvenience caused with regards to online shopping, please be advised we have addressed this incident with our online team , you will be receiving feedback shortly.

Your reference number is ***/GO.

Kind regards,
Edcon customer experience team,
***