AM
Alex M

1 reviews | Active since Oct 2013

29 Jul 2017, 15:54

False "SALE" Advertising

<p>I bought a pressure cooker at Boardmans Canal Walk that was advertised at 40% off of the marked price. There were two of them on a display table with a few other pots and pans. When I paid for the item I noticed that they charged me the full price. I explained to the lady that the pressure cooker was on the 40% off table and took her to show her. She said that it had been packed in the wrong place and was not on special. Long story short I paid the full price but I'm not happy about it. I feel ihe error is on their side and I should pay the sale price.</p>

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Replies (4)
Boardmans
Boardmans's reply31 Jul 2017, 15:23
Official

Thank you for bringing this matter to our attention .We apologies for the frsutrations caused to you in our store .We will discuss this issue with the manager and feedback will be provided .

***/GO

Kind regards

The Customer Experience Team

AM
Alex M's update12 Aug 2017, 13:01
Reviewer Update

Hi there,

I'm just wondering if you've made any progress with my complaint and if you have any feedback?

Kind regards,

Alex McFarlane

AM
Alex M's update04 Sept 2017, 12:17
Reviewer Update
Hi there, A month later and still no feedback from Boardmans?
AM
Alex M's update14 Dec 2017, 18:12
Reviewer Update
It's 4 months later and I'm still waiting for the promised feedback. This is very poor service!