FALSE ADVERTISING
I tried to buy a duvet set which is on special on the Boardmans online but when trying to finalise the purchase the price doesn't change to the special price as advertised on the website. I called and emailed the online team several times and they still haven't gotten back to me. Then I called several shops around Johannesburg to assist only Boardmans Cresta Mall \tried"to assist which really never materialised. They requested me to send them copies of the special"
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Boardmans's replyOfficial
22 Jan 2016, 13:05Hello Tibizet,
Thank you for bringing this matter to our attention. We can understand the frustrations this has caused you. In order for us to assist accordingly please forward the e-mail sent to our online to *** and we will respond.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Thank you for bringing this matter to our attention. We can understand the frustrations this has caused you. In order for us to assist accordingly please forward the e-mail sent to our online to *** and we will respond.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Best regards,
Boardmans's reply22 Jan 2016, 13:05
Official
Hello Tibizet,
Thank you for bringing this matter to our attention. We can understand the frustrations this has caused you. In order for us to assist accordingly please forward the e-mail sent to our online to *** and we will respond.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Thank you for bringing this matter to our attention. We can understand the frustrations this has caused you. In order for us to assist accordingly please forward the e-mail sent to our online to *** and we will respond.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Best regards,