SN
Setha N
1 reviews | Active since Apr 2012
07 Jul 2015, 13:19
False advertising
I am so angry right now. Boardmans advertised a 50% sale on curtains, bedding, cushions, blankets and winter sheeting from 2 July to 7 July. Guess what today it's the 7th of July and I went to purchase curtains and what do you know the 50% discount was not app****. This is against the consumer protection act. The website still indicates the sale. Both the email and SMS I was sent said the sale is upto the 7th. This is false advertising and I want my money back. I will be taking this up with the consumer commission.
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Boardmans's replyOfficial
09 Jul 2015, 12:34Hello Setha,
This certainly sounds like an unpleasant experience you had in store and we can understand how inconvenient this was for you. Thank you for taking the time and addressing your service experience with us. We will be speaking to the Boardmans Greenacres manager directly for further investigations and feedback will be reverted back to you shortly.
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
This certainly sounds like an unpleasant experience you had in store and we can understand how inconvenient this was for you. Thank you for taking the time and addressing your service experience with us. We will be speaking to the Boardmans Greenacres manager directly for further investigations and feedback will be reverted back to you shortly.
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Best regards,
Boardmans's reply09 Jul 2015, 12:34
Official
Hello Setha,
This certainly sounds like an unpleasant experience you had in store and we can understand how inconvenient this was for you. Thank you for taking the time and addressing your service experience with us. We will be speaking to the Boardmans Greenacres manager directly for further investigations and feedback will be reverted back to you shortly.
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
This certainly sounds like an unpleasant experience you had in store and we can understand how inconvenient this was for you. Thank you for taking the time and addressing your service experience with us. We will be speaking to the Boardmans Greenacres manager directly for further investigations and feedback will be reverted back to you shortly.
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Best regards,