1 reviews | Active since Mar 2017
False advertising
<p>Boardmans advertised in November of 2016 if you purchase a Nespresso you will receive R1000 off (this i received) and R750 in coffee vouchers. (this i did not receive) </p> <p>i followed up with Boardmans a number of times and still after 8 MONTHS they promise to get back to me. still NO voucher. the service is pathetic!</p> <p>be careful when they advertise this special.</p>
It is with great displeasure to hear about your overall service experience with our Boardmans online team.
Please accept our sincere apologies for any frustration occurred due to this incident.
Kindly note your query is referred to our online management team to address and resolve. The team will be in contact with you within the next 48 working hours to confirm action plan in regards to the outstanding R750 coffee vouchers.
Please find below reference number for this query:
***/GO
Kind Regards
Edcon Customer Experience Team
***
Best regards,
It is with great displeasure to hear about your overall service experience with our Boardmans online team.
Please accept our sincere apologies for any frustration occurred due to this incident.
Kindly note your query is referred to our online management team to address and resolve. The team will be in contact with you within the next 48 working hours to confirm action plan in regards to the outstanding R750 coffee vouchers.
Please find below reference number for this query:
***/GO
Kind Regards
Edcon Customer Experience Team
***
Best regards,