NN
Nandipha N

1 reviews | Active since Oct 2017

24 Oct 2017, 10:16

Excellent customer service

on the 7/10/2017 we went to Boardman's Pavilion to do my friend's gift for her wedding and we were told the system was offline . We went back again on the 21/10/17 and we were told that it was still not back on line. My friend was really upset because time is against her she needed this done immediately. The gentleman by the name of Dixon and Store manager Ingrid really went out of their way to make it happen. Ingrid gave us an alternative we managed to do the registry and we left the store satisfied.... Ingrid sent the list we made to other branches as well................Thank you very much Ingrid and Dixon, thank you for understanding your customers and making sure they left your store happy and satisfied!

0
Replies (1)
Boardmans
Boardmans's reply24 Oct 2017, 16:05
Official

We are delighted to hear that you have received such commendable service from our staff. Your kind gesture of bringing this compliment to our attention is really appreciated . A copy of your compliment will be forwarded to Board man's Pavilion management team for further recognition. A reference number for the Compliment logged is as follows ***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.