Duplicate delivery - terrible admin

<p>This is absolute the last time I'm ordering anything from Boardman online. </p> <p>Please contact me regarding order # ********** 62 for collection in next week.</p> <p>I received the items some time back, but got confirmation that some items were out of stock. Last week I received the full order again, items that was outstanding together with all the items I have already received as well.</p> <p> </p> <p>Regarding old orders, I never have gotten refunds if anything was not in stock.</p> <p> </p> <p>For order: ********** 81 there was an item that was not received, but I was not contacted, nor refunded.</p> <p> </p> <p>Please reconcile the account, send me a list of items you need to collect, and sort out my refunds. I contacted the call center, but they were not even aware of the duplicate delivery!!!!!!!!!!</p> <p> </p> <p>Regards</p>