TG
Tershia G
1 reviews | Active since Sept 2015
15 Sept 2015, 14:32
DO NOT REGISTER WITH BOARDMANS FOR WEDDING GIFTS
I recently registered with Boardmans for my wedding gift registry. None of the items purchased online were delivered, it has been two months since the purchase. My guests who purchased the gifts have tried numerous times to contact the call centre, however no feedback/response is ever received. I have also been frustrated with their lack of response, as I have also called the call centre numerous times for the past month, with no feedback, as their agents do not get back to you. I truly regret registering with Boardmans for my wedding gifts, as all the gifts that we exchanged, were only refunded to us at the sale value.
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Boardmans's replyOfficial
16 Sept 2015, 15:03Hello Tess03,
Thank you for taking the time to bring this matter to our attention. We do apologise for the inconvenience caused, as we understand the frustration of not receiving the assistance you require.
Please be advised that we have forwarded your query to the online department to look into and assist.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for taking the time to bring this matter to our attention. We do apologise for the inconvenience caused, as we understand the frustration of not receiving the assistance you require.
Please be advised that we have forwarded your query to the online department to look into and assist.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Boardmans's reply16 Sept 2015, 15:03
Official
Hello Tess03,
Thank you for taking the time to bring this matter to our attention. We do apologise for the inconvenience caused, as we understand the frustration of not receiving the assistance you require.
Please be advised that we have forwarded your query to the online department to look into and assist.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for taking the time to bring this matter to our attention. We do apologise for the inconvenience caused, as we understand the frustration of not receiving the assistance you require.
Please be advised that we have forwarded your query to the online department to look into and assist.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***