CC
Corney C
1 reviews | Active since Nov 2011
17 Dec 2015, 12:34
DO NOT ORDER ONLINE!!!
Please see my previous complaint against Boardmans on the 8th of December 2015 regarding order number *** & reference ***/GO. <br> <br> Not only has my complaint not been resolved, but the only \feedback"I am able to receive is when I contact your call center"
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Replies (1)
Boardmans's replyOfficial
21 Dec 2015, 10:53Hello eviljim,
Please accept our sincere apologies for the lapse in service experienced.
We would like to confirm receipt of your notice in which you informed us that you still awaiting for a refund . We truly regret this unintentional mistake on our part in regards to the delay in providing you with meaningful feedback confirming resolution to your query. You definitely deserve an explanation for what went wrong. Therefor we have escalated your query to our online management team to provide an explanation directly to you in confirming action plan with regards to your refund.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Please accept our sincere apologies for the lapse in service experienced.
We would like to confirm receipt of your notice in which you informed us that you still awaiting for a refund . We truly regret this unintentional mistake on our part in regards to the delay in providing you with meaningful feedback confirming resolution to your query. You definitely deserve an explanation for what went wrong. Therefor we have escalated your query to our online management team to provide an explanation directly to you in confirming action plan with regards to your refund.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Boardmans's reply21 Dec 2015, 10:53
Official
Hello eviljim,
Please accept our sincere apologies for the lapse in service experienced.
We would like to confirm receipt of your notice in which you informed us that you still awaiting for a refund . We truly regret this unintentional mistake on our part in regards to the delay in providing you with meaningful feedback confirming resolution to your query. You definitely deserve an explanation for what went wrong. Therefor we have escalated your query to our online management team to provide an explanation directly to you in confirming action plan with regards to your refund.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Please accept our sincere apologies for the lapse in service experienced.
We would like to confirm receipt of your notice in which you informed us that you still awaiting for a refund . We truly regret this unintentional mistake on our part in regards to the delay in providing you with meaningful feedback confirming resolution to your query. You definitely deserve an explanation for what went wrong. Therefor we have escalated your query to our online management team to provide an explanation directly to you in confirming action plan with regards to your refund.
Please find below reference number for this query:
***/GO
Thank you for your patience.
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,