DISGUSTING SERVICE OVERALL!

So it's been 3 days since i initally posted my review title "Poor service when trying to open an account". I received a shoddy response that afternoon stating a manager will be investigate and get back to me. Still no response! They say it was escalated to a manager? Well no wonder the service from the team is so poor, because the manager displays no urgency or sense of customer service!!! I will be taking this matter to consumer watch and The Consumer Goods and Services Ombud, if this matter is not resolved by tomorrow morning. Its all good an well that they responded on HelloPeter to deceive the public into thinking that they have any sense of "communication" but its a different story in realty as they never ever follow through!!!