1 reviews | Active since Jun 2017
Delivery service & Call centre shocking
<p>Had to call and email constantly to find out where my delivery is for 2 weeks. Would not refund me and had to wait longer until i received my parcel.</p>
Kindly note we tried contacting you telephonically at about 13:50 but we could not reach you. (Left a voice message).
Please accept our sincere apologies for lapse in service experienced.
Please be advised your query is referred to our online team to provide an explanation why delivery was delayed. The team will be in contact with you within the next 48 working hours to finalise your query.
Please find below reference number for this query:
***/GO
Kind Regards
Edcon Customer Experience Team
***
Best regards,
Kindly note we tried contacting you telephonically at about 13:50 but we could not reach you. (Left a voice message).
Please accept our sincere apologies for lapse in service experienced.
Please be advised your query is referred to our online team to provide an explanation why delivery was delayed. The team will be in contact with you within the next 48 working hours to finalise your query.
Please find below reference number for this query:
***/GO
Kind Regards
Edcon Customer Experience Team
***
Best regards,