sH
shawn H
1 reviews | Active since Mar 2015
23 Mar 2015, 12:47
Boardmans - Worst retail store in SA
This is the second post on Hellopeter since the first complaint did not help. I have been waiting 7 full weeks now and still do not have my espresso machine which was given in at the Mall of the North Boardmans branch for repairs. This is a VERY UNREASONABLE TIME to wait for any product to be repaired while the retailer refuses to provide me with a refund! <br> I will be seeking legal advice and help in this matter since it seems that Boardmans can neither give me my product which I purchased or my money back.
Helpful (0)
Replies (1)0
Replies (1)
Boardmans's replyOfficial
25 Mar 2015, 16:29Hello shawnholtz,
Thank you for taking the time and addressing your service experience with us. Please note the store management team has advised that the machine is still with the suppliers and they will do their level best to get it back. As per your discussion with one of the managers from the store yesterday, they will provide final feedback on Thursday (26/03/2015).
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for taking the time and addressing your service experience with us. Please note the store management team has advised that the machine is still with the suppliers and they will do their level best to get it back. As per your discussion with one of the managers from the store yesterday, they will provide final feedback on Thursday (26/03/2015).
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Boardmans's reply25 Mar 2015, 16:29
Official
Hello shawnholtz,
Thank you for taking the time and addressing your service experience with us. Please note the store management team has advised that the machine is still with the suppliers and they will do their level best to get it back. As per your discussion with one of the managers from the store yesterday, they will provide final feedback on Thursday (26/03/2015).
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for taking the time and addressing your service experience with us. Please note the store management team has advised that the machine is still with the suppliers and they will do their level best to get it back. As per your discussion with one of the managers from the store yesterday, they will provide final feedback on Thursday (26/03/2015).
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***