BOARDMANS WORST ONLINE STORE

Order number : ***<br> <br> I purchased 12 bath towels from the boardmans online store at a sale price of R26-97. The description of the item was clear it stated 'Private Collection Coral Bath Towel'. Upon concluding my purchase, I received an order confirmation from Boardmans confirming my order for the twelve bath towels.<br> <br> When I received my order, I was astonished to see 12 guest towels instead of the bath towels I ordered. The deliver note also confirmed this. I can only assume that the online store sold the mispriced the bath towels and realised only after the purchase and sent me the guest towels so that they would not be 'out-of-pocket'. they did not call to inform me that they were sending the guest towels instead of the bath towels. <br> <br> I called the customer care line and was advised that they could credit my account which to me, made no sense, I complained to boardmans twice before because they sent me the incorrect orders and to date, I have not received a response.<br> <br> What is the purpose of me purchasing from the online store, only for them to send me the wrong order and have my account credited all the time. this is really unprofessional and underhanded!