Boardmans should rather close their online store as well

First time I bought items from Boardmans online, and also the last. I bought a couple of items 14 Sept 24. I first checked to see how long this order will take and ot confirmed 2-5 days, which means by delivery at the latest by 20 Sept 24. I ordered 3 grey/blue cup sets, but received a mail saying they only had 2. When I called Jill confirmed that the 3 set is available again. A day layer another mail to say only 2 sets! By Griday obviously no delivery as undertook. Received parcel Monday afternoon, with only one set of cups!!! Called 5X ranging between 10 and 20 mins waiting for someone to answer and eventually got hold of someone! I asked for a supervisor/manager and a "team leader" spoke to me. Said je will find out why warehouse messed up, nothing about conflicting communication from agents! He wanted to get back to me on Wednesday, but I insisted an answer today, seeing that the items were suppose to be delivered on Friday. I reminded hom that some of items was meant as birthday gifts for the past Saturday! He undertook to get back to me by end of business today. Needless to say I NEVER received a callback from the teamleader at Boardmans customer care! What a waste of time and money. Imagine the money wasted on telephone calls. Boardmans should have never reopened as an online store, their customer service is below freezing point. Boardmans you should close for good!!