aA
anine A

1 reviews | Active since Oct 2016

25 Oct 2016, 13:58

Boardmans - shop on-line if you want your money ******

<p>Boardsmans delivered the wrong order to me. They also billed me for an item that was not shipped and which I stated explicitly they should credit (it was out of stock).</p> <p> </p> <p>I am still sitting with someone else's things and my things (R1500) not delivered but paid for.</p> <p> </p> <p>No response to countless emails, phone calls and Facebook.</p> <p> </p> <p>Useless!!!!!!!!!!</p>

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Replies (3)
Boardmans
Boardmans's reply02 Nov 2016, 16:46
Official

We must apologise for the delayed response.

Please be advised your query is currently been attending to, once again we would like to extent our apology for the inconvenience and frustration caused to you .

Your reference number is ***/GO

Kind regards,
Edcon customer experience team,
***

aA
anine A's update04 Nov 2016, 10:40
Reviewer Update

TODAY IS DAY 16 AND I HAVE STILL NOT RECEIVED MY ORDER OR CREDIT NOTE. I WAS PHONED ON TUESDAY TO SAY THAT MY ORDER HAS BEEN DISPATCHED, BUT HERE WERE ARE AT FRIDAY AND OF COURSE I HAVE RECEIVED NOTHING!!!!!!!!!

LIES LIES AND MORE LIES!!!!!

aA
anine A's update08 Nov 2016, 10:21
Reviewer Update

AND TODAY IS DAY 20 AND ORDER ********** 19 HAS STILL NOT BEEN DELIVERED!!!!!!!! IT IS NOW 1 WEEK AFTER I WAS TOLD THAT THE ORDER WAS DISPATCHED!!! AND WE ARE STILL CARRYING WITH THE LIES!!!!