SS
Sunayana S
1 reviews | Active since Jul 2015
05 Aug 2015, 14:34
Boardmans responded but still no refund
Boardmans rep**** to the complaint I posted on Hellopeter last week about my order that was not refunded. Thank you for the response but it does not help me if I still have not received my refund! I have sent you my credit card details as requested over 2 weeks ago after the matter was 'escalated'. I don not need to keep phoning your call centre to discuss and check things. Please just refund me.
Helpful (0)
Replies (1)0
Replies (1)
Boardmans's replyOfficial
06 Aug 2015, 09:23Hello Sundas_za,
We apologise for the inconvenience caused to you, kindly note that a refund request has been sent to the bank for further processing upon receiving confirmation from the bank we will revert feedback to you directly.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
We apologise for the inconvenience caused to you, kindly note that a refund request has been sent to the bank for further processing upon receiving confirmation from the bank we will revert feedback to you directly.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Boardmans's reply06 Aug 2015, 09:23
Official
Hello Sundas_za,
We apologise for the inconvenience caused to you, kindly note that a refund request has been sent to the bank for further processing upon receiving confirmation from the bank we will revert feedback to you directly.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
We apologise for the inconvenience caused to you, kindly note that a refund request has been sent to the bank for further processing upon receiving confirmation from the bank we will revert feedback to you directly.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***