1 reviews | Active since Jan 2013
BOARDMANS #PayBackTheMoney
Seems like I am not the only one trying to get a refund from this company.<br> <br> Please, I implore you to kindly return my money so that I can close my account of 5+ years with Edcon.<br> <br> Please, DO NOT respond and say the matter is escalated blah blah blah - have the decency and courtesy to respond clearly and CALL ME directly to resolve this matter.<br> <br> I have NOT received a single call or communication as per all my previous complaints on this matter.<br> <br> JUST RETURN MY MONEY. MY MONEY.<br> <br> It is a simple request really.<br> <br> Thapelo Matoase from Boardmans Customer Care was suppose to do it. HE DID NOT.<br> <br> Tons of complaints here and elsewhere have led to NOTHING. It feels like I am talking to a BRICK WALL ie. BOARDMANS.<br> <br> Just give me my money. It belongs to me. You did not deliver the items due to NO STOCK so that MONEY is legally and rightfully MINE - not yours. Return it.<br> <br> #PayBackTheMoney
Please accept our sincere apologies for all the frustrations this incident has caused you. As per our telephonic discussion kindly note that we would like to assure you that this matter has being escalated to Boardmans Online senior management for immediate intervention
Edcon as a company sets high standards for the service we offer to our customers. The level of service you received is not indicative of our standards. Attention has been given to the matter raised in order to ensure that similar incidents do not recur.
We look forward to being of better service to you in future and trust that the above will be accepted favorably.
Your Reference number Is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,
Please accept our sincere apologies for all the frustrations this incident has caused you. As per our telephonic discussion kindly note that we would like to assure you that this matter has being escalated to Boardmans Online senior management for immediate intervention
Edcon as a company sets high standards for the service we offer to our customers. The level of service you received is not indicative of our standards. Attention has been given to the matter raised in order to ensure that similar incidents do not recur.
We look forward to being of better service to you in future and trust that the above will be accepted favorably.
Your Reference number Is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,