1 reviews | Active since Aug 2016
Boardmans Online - Terrible
<p>My challange is with the on-line store, after ordering on-line, the order was incomplete, but the missing item charged to my account - June'16, After numours calls and speaking to "useless" call agents, no refund and just empty promises - no suprise. Trying to get hold of a senior manager, litterly impossible, possibly due to my reputation for not taking nonse, they are **** scared to confront and take me on. Solution, stay away from Boardmans on-line, it is not worth the effort to try and resolve thier mistakes.</p> <p><br /> </p> <p><br />Lastly - I dare a senior manager to contact me, let's see if you have what it takes...</p>
We have received your concerns and apologise for the inconvenience caused by the matter. We will like to escalate the complaint the Boardman’s Online team regarding the refund request for the incomplete order , however we need the order number to be able to intervene. Please find the below reference number for your post ********** 133/GO
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. We will like to escalate the complaint the Boardman’s Online team regarding the refund request for the incomplete order , however we need the order number to be able to intervene. Please find the below reference number for your post ********** 133/GO
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
