NJ
Noelene J

1 reviews | Active since Jan 2017

30 Jan 2017, 15:16

Boardmans online shopping

<p>I am so angry after Boardmans has informed yet again that they do not have certain stock items, after I had placed an online order. This is the second time that I have been let down and have requested a senior manager to call me, as this is simply not acceptable. I think they should make a plan and deliver the items that was paid for in full instead of offering a refund of items not available. Each time that I have my heart set on a certain item, I am let down and will certainly never purchase bedding and linen from Edcon group again!</p>

0
Replies (1)
Boardmans
Boardmans's reply30 Jan 2017, 17:32
Official

Kindly be advised that we will ik to escalate the matter to the E-commerce Online team regarding the order that you are tracking, they will action and revert back to you with feedback. We need you to forward us the Order number so that we may be of further assistance. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.

Kind regards,

Customer Experience Team

Call Centre: ***.