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nonkululeko N

1 reviews | Active since Oct 2016

30 Oct 2016, 08:59

boardmans online not crediting my edgars account for items that were out of stock

<p>In June & July 2016 I made online purchases at boardmans online, my Edgars account was debited but some of the items were out of stock, since then I've been trying to get my account credited. They've done 2 credits to date but still they don't add up. Their call centre is a joke, you speak to different people and they all promise to call you back but nothing. I'm really disappointed on their customer service. I'm never buying through boardmans online, let alone boardmans. </p>

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Replies (1)
Boardmans
Boardmans's reply02 Nov 2016, 17:13
Official

We must apologise for the delayed response.

Please be advised your query is currently been attending to, once again we would like to extent our apology for the inconvenience and frustration caused to you .

Your reference number is ***/GO

Kind regards,
Edcon customer experience team,
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