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helen W

1 reviews | Active since Jul 2017

26 Jul 2017, 09:05

BOARDMANS ONLINE

<p>I have bought linen from boardmans online shopping on the 27 June. I received this parcel on the 13 July. Only opened the box on the 14 July then reliased that some items where not delivered. Boardmans did not even bother to phone me and tell me this problem. I then phone and put a compaint thorugh saying that these items missing where not out of stock when ordering them they should replace this from wherever. No will give a refund. Well today is the 26 July and i am still waiting for this to happen . Boardmans your customer services sucks. I will never buy from you again. </p>

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Replies (1)
Boardmans
Boardmans's reply26 Jul 2017, 10:09
Official

We have received your concerns and apologise for the inconvenience caused by the matter. As per the query with ref no. ***/GO. Kindly be advised that the refund was conducted. We apologise again for any frustrations incurred.

Kind regards,

Customer Experience Team

Call Centre: ***.