Boardmans Northgate
<p>The store is in absolute shambles, the staff are so unwilling to help, for the third time now I have walked out the store after gathering goods worth thousands of rands due to poor customer service. Third time unlucky I suppose....from now on I will take my money elsewhere!</p>
Please be advised that, as per our telephonic conversation, we thank you for bringing this matter to our attention. We have escalated the complaint to the Boardmans Northgate management to address as our valued customer is not happy that the store staff members were unable to assist our valued customer and they just ignored you which resulted in our valued customer leaving the store without any purchases, this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ********** 292/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. . It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
Please be advised that, as per our telephonic conversation, we thank you for bringing this matter to our attention. We have escalated the complaint to the Boardmans Northgate management to address as our valued customer is not happy that the store staff members were unable to assist our valued customer and they just ignored you which resulted in our valued customer leaving the store without any purchases, this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ********** 292/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. . It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.