1 reviews | Active since May 2013
Boardmans Kettle: Quality Issue
<p>Purchased a Boardmans kettle which is 4 months out of 1 year warranty. Still in an excellent condition as confirmed by the Greenstone Store. Boardmans not willing to replace it or repair it. I am surprised Boardman provides their own products with a usage indication of only 1 year. On/Off switch broke inside the kettle. Very disappointed with the feedback I received from the store. </p>
Thank you for taking the time to share your concerns with us.
Please be advised as per the terms and conditions , the item falls out of the warranty period and therefore Edcon will not be able to replace the item however we can send the item for repairs but you will be liable for the cost.
We must apologise for the frustration caused to you. Your reference number is ***/GO
Kind Regards
Customer Experience team
***
Thank you for taking the time to share your concerns with us.
Please be advised as per the terms and conditions , the item falls out of the warranty period and therefore Edcon will not be able to replace the item however we can send the item for repairs but you will be liable for the cost.
We must apologise for the frustration caused to you. Your reference number is ***/GO
Kind Regards
Customer Experience team
***