1 reviews | Active since Jul 2016
Boardmans failure to refund after non delivery of online purchase
<p>I placed an online order with boardmans and was correspondingly debited on 26 June 2016. By 1 July 2016 I was informed by email and telephonically that one of the items I orders was no longer available and that I would be refunded. I have emailed boardmans twice, contacted them telephonically once and have yet to be refunded. This is unacceptable and disgusting that a major retail would choose to behave this way. Tantamount to theft! </p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note that the request for an update on the refund status as the items that you ordered were not in stock, has been reported to the Boardmans online team and they will revert back to you with meaningful feedback on the matter. Please find the below reference number for your post ********** 185/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note that the request for an update on the refund status as the items that you ordered were not in stock, has been reported to the Boardmans online team and they will revert back to you with meaningful feedback on the matter. Please find the below reference number for your post ********** 185/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.