Boardmans - Does not honour on-line orders and service sucks!

<p>Firstly - On the 8 July I purchased a table top oven on- line from Boardmans. They advertised the “special price”, plus a further discount of R100 with free delivery for orders over R500 (which mine was).</p> <p> </p> <p>The transaction went through and the order reflected as “Shipping” on their website. (I have screen prints to this effect).</p> <p> </p> <p>Days later however I received and email stating that they no longer had stock and would refund my money.</p> <p> </p> <p>I rep**** stating that a friend of mine had also tried to purchase the same item on-line the evening after I had placed my order. She received a reply stating that they did have stock – however, to qualify for the special price the item had to be purchased in-store. (no mention of this was made on their on-line store). </p> <p> </p> <p>I then received a message back to say that they were trying to source the item. Last week I received a message again to say that they could not source the item and would refund my money. I AM STILL WAITING.</p> <p> </p> <p>Secondly – I work for a global company who purchased a large amount of Boardmans vouchers. As we do not have a Boardmans in our town I tried to order items required on-line from Boardmans only to be told that you cannot purchase on-line with vouchers.</p> <p> </p> <p>I then travelled 160kms on a Saturday morning to purchase required items from one of their stores – once again only to be told that their voucher dept is closed on a Saturday and Sunday and they cannot assist.</p> <p> </p> <p>Once the said vouchers have been spent neither I nor do I doubt the company will be purchasing anything from Boardmans again – as clearly they firstly have no integrity re the honouring of their on-line orders and secondly their service is non-existent.</p> <p> </p> <p>Thirdly – I want my money bac****!</p> <p> </p>