tP
terri P
1 reviews | Active since Mar 2009
05 Feb 2016, 19:57
boardmans dissapoints
on 23rd January I ordered a gift voucher for an anniversary present for the 3rd February<br> I stated on the order form it must be delivered by 3rd February and even called them to check this would occur<br> However the 3rd of February has come and gone and it is very disappointing and embarrassing that the people concerned never received their gift<br> If Boardmans could not deliver they should have notified me timeously so I could have ordered something elsewhere<br> I have sent them e mails but as yet have had no reply <br> Baba
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Replies (1)Boardmans's replyOfficial
09 Feb 2016, 16:17Hello baba,
Thank you for taking the time and allowing us the opportunity to address your concerns regarding our online team. store. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. We have notified the CNA E-Commerce management to assist further in this matter and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns regarding our online team. store. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. We have notified the CNA E-Commerce management to assist further in this matter and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Boardmans's reply09 Feb 2016, 16:17
Official
Hello baba,
Thank you for taking the time and allowing us the opportunity to address your concerns regarding our online team. store. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. We have notified the CNA E-Commerce management to assist further in this matter and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns regarding our online team. store. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience. We have notified the CNA E-Commerce management to assist further in this matter and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
