CF
Carol F
1 reviews | Active since Aug 2018
27 Aug 2018, 11:18
Boardmans closed down
I bought a voucher from Boardmans in Clearwater Mall for my sons wedding. When he went to redeem it they had closed. Stock moved to Edgars but do not have a microwave. He has phoned all over the country. I went to Edgars to see if they would refund my money into my Edgars account. But they said they do not redeem vouchers. Now what do we do as they have my money but we do not have the goods we want. I am still awaiting feedback from the manager of Edgars
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Boardmans's replyOfficial
28 Aug 2018, 12:53Thank you for bringing this matter to our attention . We apologise for the frustrations and inconvenience caused to you . As per out discussion today we will be following up with the manager and final feedback will be provided to you regarding the gift card in question .
***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
Boardmans's reply28 Aug 2018, 12:53
Official
Thank you for bringing this matter to our attention . We apologise for the frustrations and inconvenience caused to you . As per out discussion today we will be following up with the manager and final feedback will be provided to you regarding the gift card in question .
***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,