AS
Angelique S
1 reviews | Active since Jul 2010
31 Jul 2015, 15:22
Boardmans - BAD Service!!!
I ordered and paid for an electric blanket which was on sale at Boardmans on the 8th of July 2015. On the 20th of July 2015 I received an email from Boardmans informing me the order has been cancelled due to no stock. I asked if the order could be placed on hold instead until new stock arrives. After numerous emails I am still waiting to hear what is happening with this order. I haven't been able to pick up that my money has been transferred back into my bank account. I phoned Customer Services yesterday, and was promised (another) reply within 24 hours, but I haven
Helpful (0)
Replies (1)0
Replies (1)
Boardmans's replyOfficial
31 Jul 2015, 17:50Hello ange7,
Thank you for notifying us of your online shopping experience . When one customer is not satisfied then that is a concern that needs to be addressed accordingly. Please note we have referred this query to the Boardmans online team to address.
Customer are the life blood of this organisation and it is our daily mandate to render excellent service to them.
We assure you all concerns raised will be addressed accordingly.
If you need any other assistance, please contact us on the below number.
Kind regards,
Edcon Customer Experience Team,
***
Thank you for notifying us of your online shopping experience . When one customer is not satisfied then that is a concern that needs to be addressed accordingly. Please note we have referred this query to the Boardmans online team to address.
Customer are the life blood of this organisation and it is our daily mandate to render excellent service to them.
We assure you all concerns raised will be addressed accordingly.
If you need any other assistance, please contact us on the below number.
Kind regards,
Edcon Customer Experience Team,
***
Boardmans's reply31 Jul 2015, 17:50
Official
Hello ange7,
Thank you for notifying us of your online shopping experience . When one customer is not satisfied then that is a concern that needs to be addressed accordingly. Please note we have referred this query to the Boardmans online team to address.
Customer are the life blood of this organisation and it is our daily mandate to render excellent service to them.
We assure you all concerns raised will be addressed accordingly.
If you need any other assistance, please contact us on the below number.
Kind regards,
Edcon Customer Experience Team,
***
Thank you for notifying us of your online shopping experience . When one customer is not satisfied then that is a concern that needs to be addressed accordingly. Please note we have referred this query to the Boardmans online team to address.
Customer are the life blood of this organisation and it is our daily mandate to render excellent service to them.
We assure you all concerns raised will be addressed accordingly.
If you need any other assistance, please contact us on the below number.
Kind regards,
Edcon Customer Experience Team,
***