Bitter Boardmans Battle

<p>I decided to buy a friend a coffee maker and a set of adorable mugs as a birthday gift from Boardmans Online. I ordered it on the 13 September and received it 3 days later only to discover that I have been sent the incorrect mugs. It took them 2 weeks to send couriers to collect the incorrect mugs and by the 27 October I finally gave up on waiting and requested that my account be credited. I am utterly appalled at the poor service I received from Boardmans Online. It is now the 21 November and my account has still not been credited.</p>